Privacy Policy

Effective Date: 07/07/2025
Last Updated: 07/07/2025

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services.

We started our journey in a humble garage with a passion for cars — cleaning neighbors’ vehicles and learning valuable lessons from our trusted old Ford Falcon. Now, as a growing car care provider in Rooty Hill and across Western Sydney, we remain committed to excellent service and protecting your privacy.

1. Information We Collect

We may collect the following types of information when you visit our site or use our services:

Personal Information: Name, email address, phone number, and vehicle details when you contact us, request a quote, or book a service.
Usage Data: Your browser type, IP address, pages visited, time spent on the site, and related analytics data collected through cookies or tracking tools.

2. How We Use Your Information

We use the information we collect to:

Schedule appointments and respond to inquiries
Provide, personalize, and improve our car care services
Send service reminders, updates, and promotional offers (only if you opt in)
Improve website functionality and user experience
Comply with legal obligations or protect our rights

3. Cookies and Tracking

We use cookies and similar technologies to analyze website traffic and user behavior. Cookies help us provide a better browsing experience and offer content relevant to your interests.

You may disable cookies in your browser settings, but some website features may not function properly.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal data.

We may share your information only with:

Trusted service providers (e.g., hosting, analytics, booking platforms) who help us run our business
Authorities when required by law or in response to legal processes

5. How We Protect Your Information

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. While no online system is completely secure, we are committed to safeguarding your privacy.

6. Your Rights

You have the right to:

Access or update your personal information
Request data deletion
Withdraw consent for marketing
File a complaint with a regulatory authority

To exercise your rights, please contact us using the information below.

7. External Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of external websites.

8. Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted here with a new effective date.